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TDM Service Desk

Fast, competent, practically oriented.


Our service team will gladly support you in case of questions about the use of your TDM software instal-lation. You can reach the Service Desk by phone or email.

Choose from the following regional service and support centers.

If our service team members are helping other callers, please leave a message with your name, the name of your company and your phone number. A service team member will return your call as soon as possible.

The TDM Service Desk is available to TDM users with a TDM Software Service and Update Contract.
 

Service and support centers

 Asia / PacificEurope / AfricaNorth America

Kuala Lumpur, Malaysia, provided through TDM partner SDMK Sdn. Bhd.

+603 5131 4488

support-AP(at)tdmsystems.com

Service times: Mo to Fr, 8 am to 5 pm (local time, Kuala Lumpur)

Service languages: Chinese, English, Malay

Tübingen, Germany, provided through TDM Systems GmbH

+49 7071 9492 800
 

support(at)tdmsystems.com

Service times: Mo to Fr, 8 am to 5 pm (CET)

Service languages: German, English, French, Italian

Chicago, USA, provided through TDM Systems, Inc. and TDM partner

+1 844 435 7836
+1 844 HELP TDM

support-AM(at)tdmsystems.com

Service times: Mo to Fr, 8 am to 5 pm (USA Central Time)

Service languages: English

 

South and Central AmericaGreater China Region (GCR)

Florianopolis, Brazil, provided through TDM partner AdeptMec

+55 48 3094 0900
 

support-AM(at)tdmsystems.com

Service times: Mo to Fr, 8 am to 5 pm (local time, São Paulo)

Service languages: Portuguese, Spanish, English

Shanghai, China, provided through TDM Partner Tedan Information and Technology Co., Ltd.

+86 134 8236 3432
 

support-china(at)tdmsystems.com

Service times: Mo to Fr, 8 am to 5 pm (local time, Bejing)

Service languages: Chinese, English