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Find the right TDM solution for your manufacture!

TDM Cloud Essentials

Cloud-based entry solutions, for small fabrications, to easily digitize tools.

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TDM Global Line

Software on-premise solution with numerous modules for medium to large manufactures.

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Free online demo

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Product Finder

We will help you!

Find the right TDM solution for your manufacture!

TDM Cloud Essentials

Cloud-based entry solutions, for small fabrications, to easily digitize tools.

More information

TDM Global Line

Software on-premise solution with numerous modules for medium to large manufactures.

More information

Free online demo

Request now

TDM Virtual Academy: 24/7 knowledge pool for e-learning and application support

Now with new e-learning section!

The TDM Systems Virtual Academy has been online since 2016 and, in the meantime, has developed into an indispensable starting point for building and transferring knowledge on all aspects of using TDM. TDM users around the globe value the platform, because it provides detailed information on a wide range of application issues concerning TDM modules and interfaces as well as offering support for daily use.

Digital knowledge pool available 24/7

The TDM Systems digital customer portal is an important link to TDM users. The Virtual Academy is one of several categories here and focuses on learning videos and webinars. Currently available are a total of 182 videos (each in German and English), split into courses and lessons on modules and interfaces. "Users can put together their own study plan and find information on content they have already covered and lessons that are still missing," explained Stefan Schmid, Head of Global Services and Virtual Academy Project Manager. In addition, users receive information on new videos and individual recommendations in the dashboard. "This means users can progress from TDM beginners to TDM experts based on the number of points awarded," said Schmid. This enables individual further training, irrespective of time and place. The e-learning videos are also of great benefit in daily application. Ultimately they provide detailed answers to questions on use, leaving the users able to take action without having to contact the Technical Hotline.

Go to Virtual Academy

Learn new knowledge about tool data management through our TDM Virtual Academy. (logo)

We have grouped together the creation of similar tool types and classes and explain in detail what the user must pay attention to during data creation, starting with choosing the correct classification.

Stefan Schmid
Service Competence Lead and Virtual Academy Project Manager

New section: Tool families

"The Virtual Academy is intended to grow in a practical manner and provide users with a genuine benefit," according to Stefan Schmid. For this reason, before planning the new section, the most frequent requests and problems raised with the hotline were analyzed in detail. "This time, we didn't want to show the simple use cases first and then connect with the more challenging use cases. Our aim was to directly tackle the use cases that the users obviously find difficult." The analysis showed that questions are often asked regarding data creation for turning and grooving tools. These tools require additional parameters during manual data input, especially if the tool data is then to be used for CAM integration.

To make this process more transparent overall, the new "Tool family" section was created. "We have grouped together the creation of similar tool types and classes and explain in detail what the user must pay attention to during data creation, starting with choosing the correct classification." In the next step, the use cases for the "Turning – Thread", "Turning – General" and "Drilling – Reaming" families are added to the "Turning – Grooving" use case. In the long term, videos on data creation for more than 30 different tool families are planned.

Only for users with TDM Software Maintenance Contractplus

But not every TDM user has access to this knowledge pool. "The establishment and provision of the high-quality videos takes up a lot of our experts' time and resources. That's why access is reserved for customers with a TDM Software Maintenance Contractplus," said Schmid. After all, the videos are planned and produced in detail. In addition, they are made available in both German and English, and roll-out for other languages is also being prepared.

Would you like to find out more about the advantages of the TDM Software Maintenance Contractplus? We would be happy to support you and provide you with information.
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Advantages of the Virtual Academy at a glance

  • Flexibility: 24/7 availability of comprehensive e-learning content
  • 100% availability of knowledge: The total of about 220 videos can be accessed again at any time
  • Application support independent of the Technical Hotline
  • TDM webinars on products and issues can be accessed at any time
  • Course analytics: Transparency of chapters and lessons already covered at any time
  • Dashboard: Overview of new videos, recommendations and learning progress
  • Ideal also for further training in the home office

Our customer Sandvik Coromant in Mebane, USA, also uses the TDM Virtual Academy.
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News

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