TDM Solutions and Services Ensured in Times of Coronavirus
Maintaining our services - e.g. the service desk - is ensured even in times of coronavirus. We will actively contact our customers, in case unexpected situations arise.
If you have any questions, please get in touch with your local contact.
Contact our service desk
Get help with any issue with virtual hands-on assistance from our support team. The remote support option allows direct access to your screen without directly accessing the network.
With your consent (which you grant online), we'll be able to view your screen and answer any questions directly within the system. The remote session ends with a single click. This enables challenges to be solved without delay: fast and simple.
To enable remote support, you'll need a support key. The service team can provide this information to you on the phone.
In just one click, you will be connected to the service team.