TDM Systems is developing the portal with comprehensive information step by step, thus orienting itself around the needs of the user and playing a fundamental role in shaping the Customer Relationship Management of TDM Systems.
Customers with a TDM Software Maintenance Contract can benefit from various performance areas of the portal:
If you would like to update your TDM software, you can find all news about the current main release in the Support section. Software updates, hotfixes or data setups can be requested in a few clicks – easy, quick and reliable.
- Transparent information regarding updates
- Easily request updates
- Up-to-date information
For many TDM users, the Virtual Academy is an important digital component for gaining expertise in the TDM application. Video courses on simple TDM functions, such as creating a data record or generating a 3D graphic, as well as special application cases in CAM, provide wide-ranging opportunities for training. Users can therefore receive targeted training according to their needs and targeted internal knowledge transfer. Many users also use the Virtual Academy to learn about further modules or solve application problems quickly and easily.
- 24-hour access with e-learning modules
- Course recommendations and targeted knowledge-building
- Access to an archive of wide-ranging live webinars on modules and interfaces
Users can contact a TDM consultant directly within the customer portal, who will answer questions personally and promptly in a video conference in one to two hours and discuss any company-specific requirements. In addition, users can find an overview of all TDM training that can be booked.
- Over 25 TDM trainers working globally
- Diverse range of training programs
- Flexible set of courses for in-house training
For members of the TDM User Group, there is a specific area in the customer portal where presentations, pictures and additional information from past meetings are available. This gives visitors the opportunity to refer back to information from the User Days and look into other interesting aspects at any time.